ops
Human-Led Operations // No AI Wrappers

Your community is

We architect bespoke Discord ecosystems for high-stakes studios. No bots doing a human's job—just professional infrastructure and managed operations.

Currently accepting 1 partner for Q2 2026
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✦ Studio Support ✦ Custom Bot Setup ✦ Human Moderation ✦ Community Architecture ✦ Professional Retainers ✦ Zero-AI Support ✦ Technical Moderation ✦ 100% Managed
✦ Studio Support ✦ Custom Bot Setup ✦ Human Moderation ✦ Community Architecture ✦ Professional Retainers ✦ Zero-AI Support ✦ Technical Moderation ✦ 100% Managed
§ 001 OPERATIONAL LOGS
LOG_001 // MARKETPLACE

Minecraft Asset Architecture

Designed and shipped five high-performance mini-games for the global marketplace. Translated complex player requirements into engaging technical gameplay loops, maintaining a 95% on-time delivery rate.

REVENUE
$13,213 Generated
QUALITY
+12% Above Expectation
LOG_002 // AUTOMATION

Bespoke Utility Orchestration

Architected custom LUA and JavaScript suites to automate recurring community and gameplay tasks. Built high-volume frameworks that optimized player experience and reduced operational friction.

MANUAL_REDUCTION
32% Efficiency Gain
TECH_STACK
LUA / JS Frameworks
build
§ 002 THE SERVICES
01

Architectural Setup

We lay the concrete before building the house. Comprehensive structural planning to ensure your server scales without breaking.

  • Full Server Mapping
  • Complex Permission Audits
  • Frictionless Onboarding
  • Staff Hierarchy Design
02

Custom Tooling

Off-the-shelf bots ruin premium experiences. We code proprietary scripts and bridges specific to your studio's operational needs.

  • Bespoke Node.js Bots
  • Private API Integration
  • Secure OAuth2 Flow
  • Custom CRM Bridges
03

Managed Operations

We don't just build it and leave. We remain on retainer to act as your external Head of Community Ops, handling crises and scale.

  • Direct Founder Access
  • 24/7 Technical Response
  • Crisis Management Protocols
  • Continuous Health Audits
§ 003 ENGAGEMENT MODELS
MODEL_01

Setup & Build

$1.5k+

A one-time architectural sprint for studios that need a world-class foundation built right the first time.

✦ Full Visual Audit
✦ Advanced Role Matrices
✦ Custom Staff Guidelines
✦ Post-Launch Stress Test
MODEL_03

Full Stack

Custom Pricing

A complete white-label solution including private infrastructure and bespoke tooling built from scratch.

✦ Custom Bot Engineering
✦ Managed Staff Coordination
✦ Full Operational Ownership
✦ 1-on-1 Consulting
pingd
§ 004 ENGAGEMENT

Ready to Architect?

Accepting 1 New Engagement for Q2 2026

Hand over the keys. We'll handle the infrastructure.

pingd.media is an independent community architectural agency. We are not affiliated with, endorsed by, or sponsored by Microsoft, Roblox Corp, or Discord Inc.